Warranty Policy
OUR PROMISE TO YOU
Thank you for choosing our Portable Espresso Maker. We take pride in crafting high-quality products that bring the perfect espresso experience to you anywhere, anytime. We're so confident in our espresso maker that we back it with a comprehensive one-year warranty, ensuring your morning brew is always something to look forward to.
COVERAGE AND TERM
Your Portable Espresso Maker is covered against defects in materials and workmanship under normal use for one (1) year from your purchase date. This warranty is our commitment to your satisfaction and applies to the original purchaser.
WE'VE GOT YOU COVERED
If anything isn't working perfectly during your warranty period, we'll make it right. Our expert team will repair or replace any defective parts at absolutely no cost to you. We'll use either new or carefully refurbished parts to get your espresso maker back to peak performance quickly.
KEEPING IT CLEAR
While we wish we could cover everything, here's what isn't included in the warranty:
- Accidents happen, but damage from misuse, alterations, or not following the brewing guide isn't covered
- Natural wear and tear that comes with making great espresso
- Damage from unconventional cleaning methods or materials
- Issues caused by hard water or mineral buildupÂ
EASY WARRANTY SERVICE
We're here to help! If you need support, our friendly customer service team is just a message away:
- Email: inquiriesesprova.com
- Hours: Monday-Friday, 9 AM - 5 PM EST
Just keep your proof of purchase handy (the original sales receipt), and we'll guide you through the simple process. While you'll need to cover the shipping to us, we'll take care of everything else.
THE LEGAL BITS
This warranty gives you specific legal rights, and you may have additional rights that vary by state. We limit the duration of all implied warranties, including merchantability and fitness for a particular purpose, to the duration of this express limited warranty.
Some states don't allow limitations on implied warranty duration, so this might not apply to you.
Our responsibility for product issues is limited to repair or replacement as described above. All warranties are limited to the warranty period identified above.
LIABILITY
Except as provided in this warranty and to the maximum extent permitted by law, we're not responsible for direct, special, incidental, or consequential damages under any legal theory.
Some states don't allow excluding or limiting incidental or consequential damages, so this might not apply to you.
WE'RE HERE FOR YOU
Questions about your warranty? Our dedicated customer service team is ready to help make your espresso experience perfect. Reach out anytime using the contact information above.
Remember, we designed this espresso maker to be your reliable companion for creating delicious coffee moments wherever you go. We're confident you'll love it, and we're here to ensure you do!